VIVE Collision Repair Process
First step – Estimate
Prepare an estimate for your vehicle. One of our highly-experienced estimators at VIVE Collision of Lehigh Valley (formerly Vinart Collision Center) will prepare your estimate, including all labor and parts. You’ll be asked to sign a repair authorization and then your estimator will receive approval from your insurance company. Now the actual repair process can begin!
Second Step – Prep, Parts
After the estimate is written and approved by you and your insurance company, the parts necessary for your repair are ordered. Simultaneously, your vehicle is scheduled for repair, while awaiting the delivery of your parts. The vehicle is then disassembled and re-inspected to see whether or not it requires additional parts or procedures. If more work is needed, a supplement is written and sent to your insurance company. Once approved, additional parts are ordered, if needed.
Third Step – Structural & Body Repairs
Structural and body repairs are done first, which includes the vehicle being set up on unibody repair equipment, when applicable. New panels are then prepared and installed and then the priming, painting and corrosion protection processes take place. Once all of this work is completed on-time, the vehicle is fully inspected and tests are performed to ascertain that the work has successfully been performed.
Fourth Step – Paint
If everything meets the stringent requirements, the vehicle is scheduled for paint. The vehicle is prepped, primed, sanded and sealed, then subsequently taped, bagged, masked, blown off and placed in a down draft spray booth oven. The vehicle then undergoes a multi-step refinishing process.
Fifth Step – Final Assembly
This involves reassembly, wheel alignment, washing the vehicle and a final inspection, including a test drive. Once every aspect of the repair is completed, you meet with our estimator to inspect the repair. Once the repair exceeds your satisfaction, the auto body repair process is complete!
VIVE COLLISION REPAIR PROCESS TEAMS
Blueprinting and teardown: Our 4 person team disassembles the vehicle, verifies replacement repair and removal and installment of all the parts damaged or related to repairing the vehicle. The team will verify manufacturer repair guidelines, any fault and health codes stored in the vehicle’s electrical diagnostic systems, suspension or mechanical damages, and prepare the plan of action necessary for vehicle repair.
Parts Department: The parts team is responsible for locating, ordering, receiving and mirror matching all the replacement parts necessary for the repairs.
Metal department: The metal team consists of 17 and is responsible for repairing the vehicle as described by the manufacturer.
Paint Team: The 8 person paint team uses industry-leading technology to ensure the color match and finish.
Plastic repair team: This industry leading team has the ability to repair anything that is made of plastic, including bumper covers, moldings, headlamps, interior and exterior trim as well as many other components on your vehicle. This department is able to remove, repair, refinish and reinstall a damaged bumper in less than 24 hours at a cost of ½ of most other repair facilities.
Auto glass repair and replacement: This 2 person team repairs and replaces all glass in your vehicle including a broken rear view mirror. Not only are they part of our facility, but they are mobile to make repairs more convenient for our customers.
Reconditioning and detail department: This 20 person team is not only responsible for reconditioning our 500 used cars per month, 500 new cars per month, and 500 collision repaired vehicles per month. They also take care of customers that request services from a stain removed to a complete vehicle detail from top to bottom.
A correct collision repair brings your damaged vehicle back to the same specifications in look and safety as it had when it was manufactured. No matter the damage to your vehicle, we provide full auto body repair for foreign and domestic cars, trucks, and motorcycles.
Your vehicle will be fully repaired and looking like new—including a Basic Detail before your pick-up your vehicle.